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Food Outreach Client Services

Food Outreach is a nutrition resource for men, women, and children living with HIV/AIDS or undergoing treatment for cancer in 174 zip codes throughout the metro St. Louis area, including various counties in Illinois.  Many of these clients are too weak to prepare meals, much less shop for food. Others experience changes in appetitie due to the treatment side effects. Still others are undernourished because they are poor or because their disease has made them poor.

Office Hours and Nutritional Counseling Hours:
Moday through Friday 9 AM to 5 PM
Monday Client Lunch Served at 12 Noon

Nutrition Center Hours:
Monday Closed
Tuesday 12 Noon to 7 PM
Wednesday 10 AM to 3 PM
Thursday 10 AM to 3 PM
Friday Closed
Saturday 10 AM to 3 PM

Becoming a Client:
To be eligible for our services, all you need to do is have the Food Outreach Client Intake Form filled out by a clinical professional.  Clients who live at or below 300% of the Federal Poverty Level (FPL) can qualify for all of our services.  Log on to the United States Department of Health and Human Services website for more information. Anyone earning more than 300% FPL can receive nutritional counseling, attend the Monday Lunch Program,and participate in the Nutrition Education Series and Cooking Classes.  Contact Kathy Spencer, Client Services Manager, at 314-652-3663 ext. 11 or

Once a client is referred, the following steps take place:

  • Step 1:  Confirmation of medical condition
  • Step 2:  Initial intake meeting and nutritional assessment by Food Outreach’s registered Dietitian
  • Step 3:  Clients start ordering and receiving services

No one who meets the criteria is ever denied service due to his or her inability to pay.

Our Services:
Groceries and Scratch-Made Meals

Generally, selections may be made once every two weeks from a menu designed to provide clients with approximately two meals a day, everyday.  All menu items are trans fat free! The menu includes meat, canned fruits and vegetables, juice, pasta, rice, potatoes, beans, soups, peanut butter, and oatmeal. Scratch-made items include entrees using beef, pork, chicken, or fish; vegetables; fruits; pastas; and rice.
Scratch-made items are prepared with quality ingredients in Food Outreach’s clean, well-equipped kitchen. The meals are frozen for clients to take home. Menu items change periodically throughout the year and are recommended by our clients, developed by professional dietitians, and taste-tested by clients and volunteers. 

Our scratch-made meals are easy for clients to prepare. Just open the container and microwave for two minutes on high.

Storing of Scratch-Made Meals:

  • Always keep the food you receive frozen.
  • Store food in the containers provided by Food Outreach until ready to use.
  • Do not keep food longer than four months. Each Food Outreach container has a “Best Buy” date clearly listed on the label.
  • Throw away any uneaten food that has been warmed.

Home Delivery
Food Outreach’s Home Delivery Program is a vital resource for those clients who are too ill to travel or are in a temporary emergency situation that keeps them from having access to transportation.  Volunteers, along with Food Outreach Part-Time Van Drivers, deliver our scratch-made meals and groceries to homebound clients. Delivery is based on a client's individual circumstances and the availability of delivery volunteers. You can contact Kathy Spencer at (314) 652-3663 Ext. 111 to learn more about this program.

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